Terms of service

Last updated: October 31, 2026

These terms govern your use of the faynhome.my website and all purchases made through our online store. By browsing our site or placing an order, you agree to abide by these terms. We may update these terms from time to time, and the most current version will always be posted on this page.

Orders and Availability

All orders are subject to product availability. If an item you ordered is out of stock or cannot be fulfilled, we will notify you by email as soon as possible. You will have the option to wait for a restock, cancel your order for a full refund, or substitute a comparable item if available.

We reserve the right to cancel any order if we identify suspected fraudulent activity, pricing errors caused by technical issues, or other circumstances that prevent us from fulfilling the order fairly.

Pricing and Product Details

All prices listed on our website are in Euro and include all applicable value-added tax for France. Shipping costs are clearly displayed during the checkout process before you complete payment.

We make reasonable efforts to display product images and descriptions accurately. However, minor variations in color, texture, or dimensions may occur due to differences in monitor settings and small-batch manufacturing. All listed dimensions are approximate and provided for reference only.

Intellectual Property

All content on the faynhome.my website — including text, photography, logos, product designs, and page layout — is the exclusive property of Faynhome. You may not copy, reproduce, distribute, or use any of this content for commercial purposes without our written permission.

Liability and Governing Law

To the fullest extent permitted by French law, Faynhome shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to an order is limited to the total amount paid for that order.

These terms and any disputes related to your purchase or use of our website are governed by the laws of France. Any legal proceedings will take place in the competent courts of Allier, France. For consumers, this does not exclude mandatory consumer protection rules.

For consumer disputes arising from these sales, you have the right to refer the matter to a consumer mediation body free of charge. Details of approved consumer mediators in France are available on the official French government mediation portal. This mediation procedure is optional and does not prevent you from bringing a claim before the competent courts.

For questions about these terms, you can reach our team at info@faynhome.my.